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Player WellbeingResponsible Gaming at PrimoPlay
Tools and resources to help you stay in control while playing at PrimoPlay Casino.
Register NowPrimoPlay Responsible Gaming Policy
Online gaming is intended to be a form of entertainment. PrimoPlay enforces a strict age restriction, allowing only players aged 21 and above to create real-money accounts.
Players are encouraged to use available account tools, including deposit limits, session reminders, and self-exclusion options, to help manage their playtime responsibly.
If you or someone you know needs support regarding gaming habits, contact PAGCOR directly at (02) 8538 9090 or ResponsibleGaming@pagcor.ph. Self-exclusion requests can be submitted at osea.pagcor.ph/Client/SelfExclusionForm. International players can also reach out to Gambling Therapy for confidential support.
Responsible Gaming Questions
What is the minimum age to play at PrimoPlay?
Players must be 21 years of age or older to create a real-money account.
Can I set deposit limits on my account?
Yes, account-level tools including deposit limits and self-exclusion are available to help you play responsibly.
Where can I get help if I'm concerned about my gaming habits?
Contact PAGCOR at (02) 8538 9090 or ResponsibleGaming@pagcor.ph, or submit a self-exclusion request at osea.pagcor.ph/Client/SelfExclusionForm.
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